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Last updated: 08/15/2018

Términos de uso

PLEASE READ THESE TERMS OF USE BEFORE YOU START USE OF THIS WEBSITE. BY ACCESSING OR USING ANY PART OF THIS WEBSITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL OF THESE TERMS OF USE www.karismahotels.com/terms-of-use AND OUR PRIVACY POLICY FOUND AT www.karismahotels.com/privacy-policy, INCORPORATED HEREIN BY REFERENCE. SI NO ACEPTA QUEDAR SUJETO A LOS MISMOS, NO USE NI TENGA ACCESO A NUESTRO SITIO WEB.

The website located under the domain www.karismahotels.com (the "Website") is operated by Karisma Hotels and Resorts ("we", "our" or "us"). We provide business management services for certain hotels and resorts that are owned and operated by third party hotel owners and hotel asset managers ("Karisma Hotels and Resorts"). Karisma Hotels and Resorts, our and their affiliates, and our and their third-party service providers and suppliers are referred to herein as "Affiliated Parties".

Su uso del sitio web

By accessing and using this Website, you accept and agree to these Terms of Use. In addition, by using this Website you agree to our Privacy Policy (which can be found at the following link: www.karismahotels.com/privacy-policy) and all terms, conditions, and notices specified on other web pages on this Website.

Previous Versions and Changes to the Terms of Use

Previous versions of these Terms of Use are available at www.karismahotels.com/terms-of-use-08-14-2018.

We reserve the right, in our sole discretion, to revise and update these Terms of Use from time to time and will provide the required notice of such revision and update to you via email and this Website via pop-up notification. All changes are effective immediately when we post them. Your continued use of this Website will be conditioned upon the terms and conditions in force at the time of your use. Accordingly, you agree to review these Terms of Use periodically, and your continued access, use and/or posting on this Website after any changes to these Terms of Use are posted shall be deemed your acceptance of the changed Terms of Use.

La oferta de cualquier producto o servicio en este sitio web no implica ni garantiza que dicho producto o servicio estará disponible en todo momento. Nos reservamos el derecho, por cualquier motivo y a nuestra entera discreción, de cancelar, cambiar, suspender o interrumpir cualquier aspecto del sitio web en cualquier momento. We may also impose limits on certain features of the Website or restrict access to all or any part of the Website without notice or penalty.

Información sobre derechos exclusivos

This Website, and its entire contents, features, and functionality are protected by United States and international copyright, trademark, trade secret, and other intellectual property or proprietary rights laws. Usted no puede modificar de ninguna manera la información ni los materiales exhibidos en, o que puedan ser descargados de, este sitio web así como tampoco reproducir ni exhibir públicamente, ejecutar, distribuir, preparar obras derivadas de o utilizar de otro modo dicha información ni tales materiales con ningún fin público ni comercial. Puede imprimir o descargar una copia de los materiales o contenidos del sitio web en cualquier computadora para su uso personal y no comercial, siempre que mantenga intactos todos los avisos de derechos de autor y derechos exclusivos de otro tipo. Se prohíbe el uso de los contenidos o materiales con cualquier fin no expresamente permitido en estos Términos de uso sin obtener primero la autorización expresa por escrito del correspondiente dueño.

GOURMET INCLUSIVE, AZUL, HIDDEN BEACH RESORT, KARISMA, EL DORADO ROYALE, EL DORADO SEASIDE SUITES, EL DORADO MAROMA, ALLURE, CONNOISSEUR COLLECTION, KARISMA VILLAS, WIND ROSE, HOLIDAY VILLAGES, SENSIMAR, LE CHIQUE and related designs and logos are trademarks/service marks of us or our Affiliated Parties. Otras marcas comerciales, marcas de servicio, nombres de productos y logotipos que aparecen en este sitio web son propiedad de sus respectivos dueños. Nothing contained in these Terms of Use or on the Website should be construed as granting any license or right to use any trademarks or service mark or any other copyrightable material or any other form of intellectual property. ANY UNAUTHORIZED USE, REUSE, POSTING, REPOSING, DISPLAY, SALE, COPYING, REPRODUCTION, MODIFICATION, PUBLISHING, UPLOADING, DOWNLOADING, TRANSMITTING, DISTRIBUTING, DUPLICATING OR ANY OTHER USE OF ANY TRADEMARKS OR SERVICE MARKS OR ANY OTHER COPYRIGHTABLE MATERIAL OR ANY OTHER FORM OF INTELLECTUAL PROPERTY US STRICTLY PROHIBITED WITHOUT THE PRIOR WRITTEN AUTHORIZATION OF THE OWNER THEREOF. Unauthorized use of any trademarks, service marks, product names, company names, or logos may be a violation of federal, state, or international trademark laws.

Contenido contribuido por el usuario

No puede publicar, enviar ni transmitir ningún tipo de contenido que viole alguna ley, reglamentación o norma pertinente. You are solely responsible for any content or materials that you post on or through the Website. You understand, acknowledge, and agree that information posted by users of the Website are the sole responsibility of the person from which such posting originated. This means that you are solely and entirely responsible for the consequences of all content that you submit, post, display or transmit through the Website. User contributed content and postings do not reflect the view of the Website, us or any Affiliated Parties. Es posible que optemos por monitorear áreas del sitio web a través de medios electrónicos o de otro tipo, pero no somos responsables de filtrar, controlar, editar ni monitorear los contenidos contribuidos por el usuario.

Al publicar contenidos en el sitio web, por el presente, nos otorga tanto a nosotros como a nuestras Partes afiliadas una licencia y un derecho perpetuo, mundial, no exclusivo, libre de regalías y sublicenciable para usar, copiar, exhibir, ejecutar, crear obras derivadas de, distribuir, solicitar que se distribuya, transmitir y sublicenciar dicho contenido de cualquier manera y en todos los medios conocidos en la actualidad o creados en lo sucesivo en cualquier parte del mundo. Usted garantiza y declara ser dueño o, de otro modo, controlar todos los derechos relacionados con el contenido y que al publicar y usar su contenido no estaremos infringiendo ni violando los derechos de ningún tercero. Respetamos los derechos de propiedad intelectual de terceros y esperamos que los usuarios del sitio web hagan lo mismo. Podemos eliminar contenido que, a nuestra entera discreción, infrinja los derechos de propiedad intelectual de terceros.

Si cree que cualquier tipo de contenido en el sitio web infringe sus derechos de autor, tenga a bien notificar a nuestro agente de derechos de autor, según se identifica a continuación, y proporcionar la siguiente información: (1) una firma física o electrónica de la persona autorizada para actuar en representación del dueño de los derechos de autor; (2) una identificación de la obra que supuestamente se ha infringido; (3) una descripción detallada del material supuestamente infringido, incluida la identificación de la URL u otra ubicación específica en el sito web donde se halle el material, de modo que podamos encontrarlo; (4) su dirección, número de teléfono y dirección de email; (5) una declaración suya que establezca que cree de buena fe que el uso supuestamente en infracción no está autorizado por el dueño de los derechos de autor, su agente o la ley; y (6) una declaración, realizada bajo pena de perjurio, en la que usted afirme que la información anteriormente mencionada es correcta y usted está autorizado para actuar en representación del dueño de los derechos de autor. Puede comunicarse con nuestro agente de derechos de autor a:

Karisma Hotels and Resorts

Contáctenos

Registration and Account Security

Certain areas of the Website may require registration or may otherwise ask you to provide information to participate in certain features or access certain content. It is a condition of your use of the Website that all information you provide on the Website is correct, current, and complete. You agree that all information you provide on the Website is subject to our Privacy Policy (which can be found at the following link: www.karismahotels.com/privacy-policy). By use of the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

You acknowledge and agree that you are solely responsible for maintaining the confidentiality of your user information and passwords. You accept responsibility for all activities that occur under your account or password. Without limiting the foregoing, neither we nor our Affiliated Parties take any responsibility or assume any liability for any content posted or submitted by you or any users of your account.

Reconocemos la importancia que tiene la seguridad de la información y por eso revisamos y mejoramos constantemente nuestros procedimientos de seguridad. Our Website and servers have security measures in place to help protect your personal information against loss, misuse, and alteration while under our control. However, you should be aware that no transmission of data over the internet is guaranteed to be completely secure. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Enlaces a otros sitios web

This Website includes links to other websites over which we do not have any control. Proporcionamos dichos enlaces únicamente para su comodidad y solo con fines informativos. We have not reviewed all of the information on these other websites. The inclusion of these links in no way indicates our endorsement, support or approval of the content, advertising, products, services, policies, or other materials on or available from such websites. We have no control over and accept no responsibility for the content of any other websites or for any loss or damage that may arise from your use of such websites. We make no representation or warranty regarding any other websites or the contents or materials on such websites. Si decide tener acceso a otros sitios web, hágalo bajo su propio riesgo; dicho uso está sujeto a todos los términos de uso aplicables de esos sitios web externos.

Enlaces a otros sitios web

Unless otherwise set forth in a written agreement between you and us, you must adhere to our linking policy as follows: (i) any link to this Website must be a text only link clearly marked "Karisma Hotels and Resorts"; (ii) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with our or our Affiliated Parties' names and trademarks; (iii) the link must "point" to this Website's homepage and not to other pages within the Website; (iv) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, endorsed by, affiliated with, or associated with us; and (v) when selected by a user, the link must display the Website on full-screen and not within a "frame" on the linking Website.

You agree that you will not link to the Website from any source that is unlawful, that promotes violence or illegal acts. You agree to cooperate with us in causing any unauthorized linking to stop immediately. We reserve the right to revoke consent to the link without notice at any time and in our sole discretion.

Problemas de comunicación / Transacciones extraviadas

Ni nosotros ni nuestras Partes afiliadas somos responsables por malos funcionamientos, fallas o dificultades en materia de comunicaciones ni tampoco por transmisiones, mensajes o entradas que se extravíen, roben o envíen erróneamente ni por la seguridad de dichas comunicaciones ni ningún tipo de información incorrecta o inexacta que usted nos suministre. Nosotros y nuestras Partes afiliadas podemos cancelar o modificar aquellas reservaciones en las que, al parecer, un usuario haya cometido actividades fraudulentas o inapropiadas o bajo otras circunstancias en las que, aparentemente, las reservaciones contengan, o hayan surgido de, un error.

Usted acepta que ni nosotros ni nuestras Partes afiliadas somos responsables de ningún daño que pueda surgir como resultado de arreglos hoteleros o de viajes ni de otros pedidos que usted solicite o haga en este sitio web que no sean procesados o aceptados por cualquier motivo. You hereby release, hold harmless, and forever discharge Karisma Hotels and Resorts and its Affiliated Parties, as well as our and their directors, officers, employees, agents, subsidiaries, affiliates, successors, and assigns from and of the obligation to pay any amounts, as well as from any and all claims, liabilities, costs, expenses, losses, judgments, penalties or damages (including reasonable attorneys' fees) arising out of, relating to, or in connection with any miscommunications and/or lost transactions as described herein.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Website for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, NEITHER US NOR ANY AFFILIATED PARTIES WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER US NOR ANY PERSON ASSOCIATED WITH US MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER US NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL WE, THE AFFILIATED PARTIES, OR OUR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF US, THE AFFILIATED PARTIES, AND OUR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO US FOR THE APPLICABLE SERVICE OR PRODUCT OUT OF WHICH THE LIABILITY AROSE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless us, the Affiliated Parties, licensors, and service providers and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your postings, any use of the Website's content, services, and products other than as expressly authorized in these Terms of Use or your use of the information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use and any dispute or claim arising out of or related to the Website (in each case, including non-contractual disputes or claims) shall be governed by and construed and enforced in accordance with, the laws of England and Wales applicable to contracts entered into and to be performed entirely within England and Wales. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including, without limitation, this paragraph.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the courts of England and Wales in each case located in the United Kingdom although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

No ofrecemos declaraciones en cuanto a que la información incluida en este sitio web sea apropiada ni esté disponible para su uso en otras ubicaciones; asimismo, es posible que se prohíba el acceso al sitio web en territorios donde su contenido o el uso de los productos ofrecidos aquí sea ilegal. Quienes opten por tener acceso al sitio desde otras ubicaciones, lo harán por iniciativa propia y asumirán la responsabilidad de cumplir con las leyes locales pertinentes.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Attorneys' Fees

If we take any action to enforce these Terms of Use and are successful in such action, we will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorneys' fees and any cost of litigation, in addition to any other relief, at law or in equity, to which we may be entitled.

Waiver and Severability

No waiver by us of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such tern or condition, and any failure by us to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and us regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, bot written and oral, regarding the Website.

Términos adicionales

Es posible que se apliquen términos y condiciones adicionales a las reservaciones, las compras de bienes y servicios y otros usos de partes de este sitio web, y usted acepta acatar esos otros términos y condiciones.

General

No nos responsabilizaremos por ninguna demora o falla en cuanto al desempeño conforme a estos Términos de uso ni por ninguna interrupción de servicio por motivos de fuerza mayor, autoridades civiles o militares, guerras, disputas laborales, materiales proporcionados por terceros o por cualquier causa que exceda nuestro control razonable. Si no pusiéramos en práctica algún derecho o alguna disposición de estos Términos de uso, tal acto no constituirá una renuncia a tal derecho o disposición. Los títulos de las secciones en las que se dividen estos Términos de uso tienen fines prácticos y carecen de valor legal o contractual.

Preguntas / Comentarios / Inquietudes

If you have any questions, comments, or concerns about our Terms of Use, you may contact us at Contact Us

Karisma Hotels & Resorts®

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